inspHire: rental software experts

Work smarter not harder with inspHire rental management solutions

2nd Mar 2010

Selling on service is key when a market is already rate sensitive and most companies are renting out at similar rates. The key to success is to deliver a high level of service to the clients with minimal costs. One of the ways to do this is to work smarter not harder and this is where inspHire have focused time, resource and development. If a client needs a proof of delivery or has a query about a recent or ongoing rental they can self-serve by logging on to the inspHire WebPortal and getting the Proof of Delivery or copy invoice themselves allowing customers to download copy test certificates or instruction manuals at their convenience. inspHire CRM will ensure our customers can be in constant contact with both existing and prospective customers to ensure they are delivering the right service.

Transparency to the customer is what rental companies are being asked for by their customer base and this can be provided using modern day technology and with very little effort. For example, if it’s assumed that all rental companies are offering equipment at the same rate, the only defining factor can be service. The rental company that delivers and collects the correct equipment, on time and with less downtime due to well maintained equipment has a significant advantage over competitors and will play a part in influencing a customer choice of rental supplier.

inspHire at PSE Show March 2010

1st Mar 2010

At PSE 2010 inspHire will be demonstrating its Hire Management Solutions designed to handle all the day-to-day tasks associated with the running of a hire business both at the hire desk and back office levels.   inspHire is packed with easy to use features with instant access to all information using drill down functionality and makes admin easy.
For example inspHire Forward Planning feature allows you to plan your jobs ahead of time ensuring full utilisation of stock, Service Scheduling can be organised to meet your toilet servicing needs and batch Invoice Generation can be accomplished  in a few clicks.
With over 700 implementations inspHire offers applications to suit companies of all sizes - from start ups to multi-depot organisations including industry specialists like Elliot Loo Hire, Andy Loos, Tardis Environmental and Simply Loos.  inspHire will also be demonstrating its Customer Relationship Management (CRM) package, Mobile Working and WebPortal technologies, three new products which have been developed specifically for the hire industry. 
Built upon Microsoft Windows technology and with live integration with ‘best of breed’ accounts packages like Sage and Microsoft,  inspHire offers probably the simplest month end procedures you’re ever likely to find giving you greater accuracy and control, especially relevant in the current marketplace .

Portable Sanitation Europe (PSE) 10th - 11th March at

Best Western Stoke on Trent Moat House Hotel.
Etruria Hall, Festival Way, Etruria,
Stoke-on-Trent. ST1 5BQ.

See inspHire on Stand 11 in the Large Ballroom

Height for Hire / Easi UpLifts select inspHire Rental Management System

29th Jun 2009

Height for Hire / Easi UpLifts the leading access rental company operating in Ireland, UK and Slovakia have taken the opportunity to implement a new rental management system to assist with the rapid growth of the company.

After opening its new state of the art, purpose built premises in Dublin it was an obvious next step to start to look at infrastructure and supporting systems. A system that would lead to a more efficient rental process as well as providing detailed business analysis for Height for Hire / Easi UpLifts was essential.

The desire to provide a better service to its customers was also high on the priority list, utilising inspHire Web Portal Height for Hire / Easi UpLifts will be able to offer a secure log in to its customers so they may gain access to information like invoice details, what is on hire where and other key information. inspHire CRM will also assist Height for Hire / Easi UpLifts to keep  track of customers and prospects and inform them of important events, news and information, ensuring the customer base is aware of new equipment available for rent.

The workshop module allows all machine maintenance history to be retrieved at a click of a button and scheduled servicing and maintenance can also be easily planned using inspHire. Full Multi Currency Purchase Ordering Processing will provide a high level of control on spending, and consistency when ordering many spare parts, thus adhering to quality control policies.

John Ball, Managing Director of Height for Hire / Easi UpLifts and President of IPAF, who has many years of experience in the access market, recently stated that investing in internal systems, was one of his key solutions to bringing his companies through the recession. He commented -

“As a leading international Access Rental Specialist operating across many countries we needed a rental management  solution that could meet our specific needs, Height for Hire researched the market and reviewed several companies. After many meetings and analysis we selected inspHire because it ticked all the boxes. inspHire is already well known for providing software to most of the access market and has a proven track record in the international market as well. The software is simple and easy to use and is the most modern looking software we saw - it feels and looks like it was designed just for the Access Rental Industry. The fact that inspHire integrates to leading accounting solutions like Microsoft Dynamics was a key factor, in that we can be reassured by using a solid state of the art accounting solution.”

Graham Dobbs, Director at inspHire commented, “We are very excited about working with Height for Hire / Easi UpLifts and are extremely pleased to be associated with a company that has vision and a passion for what they do. As one of the leading independent access rental companies and with such a unique set of requirements it was a real plus when we discovered we could provide the solution to meet their needs with very little customisation.”

inspHire rental software success at Vertikal Days

18th May 2009

“What a fantastic couple of days” said Graham Dobbs of inspHire about the Vertikal Days event for the lifting equipment industry.
“Vertikal Days has got it just right – it’s a great networking event. We had the opportunity to meet up with many prospects and customers alike and it was very encouraging to see that many of the exhibitors and companies associated with them are customers of ours”.

We are hearing reassuring comments even in the current climate and we have recently been selected by Height for Hire/Easi-Uplifts to provide its rental management solution. John Ball, Managing Director of Height for Hire/Easi Uplifts who has many years of experience in the access market and is President of IPAF, recently stated that “investing in internal systems, was one of his key solutions to help his businesses through a recession”.  

Spiderlift, another exhibitor at the show and inspHire customer, has continued to grow and has recently moved into purpose built premises, in Chesterfield, showcasing its fleet of Teupen spider access rental equipment and IPAF training facilities.

See inspHire at Executive Hire Show 2010 - 3rd & 4th February

1st Feb 2010

At the Executive Hire Show inspHire will be demonstrating its complete hire management software solutions, renowned for managing all the day-to-day tasks associated with the running of a successful efficient hire business. Designed for hire companies of all sizes, from start ups to multi-depot organisations and with both end users and management team in mind you won’t find a more intuitively simple easy to use system anywhere on the market. inspHire has been designed to integrate with many of the core accounting systems available today meaning that hirers won’t have to change all of their current  systems.

At the Executive Hire Show inspHire will be launching ‘Digital Pen Technology’. The concept relies on the much relied on pen and paper combination (albeit a very sophisticated one), and works by capturing information written by the digital pen and then transmitting the data via a blue-tooth enabled mobile phone to the inspHire rental management system. Within minutes a perfect image of the document with all the hand written additions is available to reprint at leisure. No more hard copy Proof of Delivery to file away!

“We are really excited about this Digital Pen Technology” says Graham Dobbs, Managing Director at inspHire. “Not only can our customers save time and money on both filing and retrieving signed documents they get a confirmation of delivery or collection in the system almost immediately knowing what time equipment was delivered or collected. The ability to hand write notes about damage or other specific information like collection instructions on a document and for the inspHire system to store this information automatically provides a genuine edge in todays market place helping reduce general overhead costs for running an efficient business”.

inspHire will also be demonstrating recent developments that help hire companies reduce their operating costs, and increase the level of service they can provide to their  customers, these include inspHire Mobile Working, inspHire WebPortal and inspHire CRM.

Also new for this year – inspHire and erento partner on Stand C35. erento - Europe’s leading online rental marketplace making hire items available  to everyone, from DIY enthusiasts to national construction companies, both locally and further afield. “Rental companies can promote their products and prospective customers can search for the best deal that suits them all in the one market place. For rental software providers it is essential they are part of this new offering; to be able to take enquiries online directly from the web and then process the enquiry through their system and allow rental companies to automatically upload products and product information to the erento website with the click of a button” said Clinton Patterson of erento. “We at inspHire see a great future for erento and very much want to be a part of it, choosing to be the first UK based rental software company to work with erento was an easy decision and not an opportunity to be missed” said Graham Dobbs of inspHire Ltd.

For the third year running inspHire will be hosting its Office Edition User Forum at the Executive Hire Show. “In joining forces with the Executive Hire Show our customers get the chance to combine attending the quarterly inspHire User Forum as well as visiting the Show for the Hire industry. We understand that time and resources are precious commodities in this climate and bringing the two together will hopefully go some way to ease those burdens” said Matt Cunningham, inspHire Operations Director.

In addition, inspHire customers visiting the show are invited to register for inspHire Masterclass Sessions which will be available over the two days of the Executive Hire Show. “We are inviting all our customers that are visiting the Executive Hire Show to come along to our Free Training Sessions. These sessions are for those inspHire customers that would like to further expand their knowledge of their inspHire hire management solution, and get the most out of it to help improve the way that they run their business. inspHire is an intuitive, feature rich system and we want to help our customers use inspHire to its full potential” said Matt Cunningham, inspHire Operations Director.