Support
If you’re tired of phoning helpdesks that don’t help then you’re going to be delighted with our support teams. For a start, they really do sort things out. They’re recognised for their extensive skills and competence, not just in our systems but also in all the other applications that go with it. We want to be truly helpful so all our support teams are also experts in Sage, Crystal, Windows, Goldmine CRM and Great Plains. Even if the problem is someone else’s fault we’ll do our very best to get to the bottom of it and to offer advice and assistance. And it’s not just the phone teams who’ll help you either. All our pre-sales and implementation teams are happy to do their bit too – as are the project managers. Support lines are available from 7am to 7pm so we’re on hand whether you’re starting early or finishing late.
In addition to our support team, we’ll also provide access to our online Customer Portal which contains our latest product updates, help manuals and knowledge based documents, all designed to help you get the most from your inspHire system.
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