Industry case studies - Hire software, Rental Software

HB Rentals

Background

HB Rentals photosHB Rentals is one of the world's premier suppliers of offshore and onshore housing, and related equipment needs for the oil and gas industry. Since the 1980s they have provided safe, reliable products to make living on the job an easier, more comfortable experience.

Superior Products:  From accommodations to accessories they have the largest, newest fleet around.

Unwavering Reliability: HB Rentals respond to customer needs immediately - they are available 24/7, 365 days a year.

Whether it’s onshore, offshore, domestic or international, HB Rentals has the experience and diversity give them the capabilities to handle their customers' housing and related equipment needs.

The Issue

HB Rentals had been using several systems including Excel for the control and billing of their huge global fleet but had identified the need for a more consolidated system; one that at the touch of a button, would give them instant access to information that was previously only available from combining data from several sources.

HB Rentals researched the market for an alternative asset management system and amongst others contacted inspHire.

The Solution

It was clear at the first demonstration of inspHire that the software and the company itself ticked all their boxes, and actually exceeded their expectations. The inspHire Corporate Edition product offered a solution that whilst tracking and billing their global fleet gave the company the instant critical business analysis reports that they required. At the sharp end of the business, inspHire was also able to save much time simply by providing documentation, required by the industry, including Health and Safety certification that could be printed out with the standard customer documentation.

The inspHire WebPortal, a key module of the inspHire Corporate Edition offers HB Rentals the facility of providing its customers with direct access to their own account information online, 24/7. This means that customers of HB Rentals can review the assets they have on hire, check previous tests, floor plans, operating instructions and other information that under normal circumstances would have to be sent to the customer by HB Rentals and often lost or misplaced.

Since we have implemented inspHire we now have a much clearer understanding of how our assets are working for us through the utilisation and asset tracking options. From an accounts point of view, we now have much better reporting and our billing process has improved 100%. The improvements to our business that inspHire has helped us achieve was noticed by our head office in the US, who are now in the process of implementing inspHire”.

Cathy Davidson, HB Rentals