inspHire: rental software experts

Media Film Service

Background

Media Film Services houses all equipment rental needs under one roof with access to all the latest cutting edge technology to benefit film makers.

The Issue

The availability and current location of Media Film Service assets were all tracked manually, in “zig zag” books– large lever arch files, which consisted of equipment listed on one side of the page and a calendar-type page on the other side. This involved physically adding bookings into the books, and then quoting against these hand-written pencils. Being a two-fold process, it doubled the length of time spent on the booking/quoting process.

As well as being very time consuming there were flaws in the system. There were too many gaps in the process where information could slip through, and being a paper-based system it was very difficult to keep track of the bookings being invoiced and those that weren’t!
MFS began looking for a rental management system which wouldn’t need too much customising to fit their requirements, as well as one which would mean the least disturbance to their clients.

The Solution

At this point MFS selected inspHire Office Edition rental Management Solution.

“We received a personal internet demonstration during which inspHire addressed many of our concerns – problems which we’d encountered whilst trying to integrate a different system previously.
We hadn’t realised quite how much we’d need to change our processes and systems but managed to integrate the current systems and inspHire very successfully. As such, we kept the stationery as similar as possible to avoid breaks in continuity.
 inspHire has helped us in the following ways
• Automated availability has resulted in much faster confirmation of equipment for clients, as well as our staff being able to remotely book/quote equipment by VPN and terminal server access.
• Real-time automated tracking of all equipment has ensured fewer hire-ins.
• Better management tool functionality as the invoiced info is fed direct to reports.

inspHire also allows us to quote and check availability remotely ie. at a clients location and has facilitated a faster bookings/quoting process
We visited the inspHire Offices in Nottingham and their hospitality and interest in our specific queries, was unrivalled and massively appreciated.  We were very impressed with the on-site back up, as well as the after-sales service and feel that our company could only benefit from working more closely with the development team.”
Blaise Sheasby, Rentals Manager, Media Film Service.