inspHire: rental software experts

Shift 4

Background

Shift 4 Ltd. is one of the leading location camera equipment and crewing suppliers in London and continues to build on its success since it was founded back in 1988.

It now stocks one of the largest ranges of digital broadcast cameras and accessories available, and is one of the few companies to operate from two UK branches, for the benefit of it’s regional customers and for wider production support.

The Issue

Shift 4 had  had a computer network for quite a considerable time but all the information needed for the business was across a multitude of software programs such as  Access, Works, Excel, Word etc. none of which were linked together. The checking and tracking of equipment was by hand filled forms and many similar processes had to be repeated to create a final invoice.
The growth of the business and the amount of equipment presently stocked meant Shift 4 could no longer work with such an inefficient manual system where they were replicating work unnecessarily e.g. typing job sheets, typing invoices and then entering invoices on SAGE. Keeping an accurate track of so much equipment and its availability became virtually impossible.
When Shift 4 decided to look for another rental management system, they wanted the following criteria:

• Software that would work with SAGE & Microsoft products
• Software that was stable, reliable & flexible
• Good technical back-up and support
• Value for money

The Solution 

Out of the many equipment hire programs available, only inspHire met ALL of Shift  4  main criteria. Following an on-site demonstration and recommendations from other inspHire users they selected inspHire Office Edition. 

“After only a few months, inspHire Office has already transformed the efficiency of our company in every aspect that we had hoped for, and because of its flexibility it has also provided many other improvements that we had not expected. The continuous development of the product also provides a steady stream of additional benefits.

 inspHire's support team has helped us through every stage of planning, implementation and staff training. The technical support service is simply excellent and cannot be faulted in any way.

As a complete and comprehensive package I would highly recommend inspHire Office and the inspHire team. The excellent software, service and value for money makes this particular package a must have for any small to medium sized rental business. Not only has it transformed our company's efficiency and hence saved money, it has delivered numerous other knock-on benefits that allows us to focus more on expanding the business. Virtually all the information we need is now in one place, linking smoothly with our accounts software”.

Dan Jarmany, Shift 4 Ltd, Customer Service Manager