A Bit About HireWays
New Zealand based HireWays provide a variety of equipment to industries including Access and Lifting, Plant and Tool, Construction and many more. Operating out of two locations, HireWays pride themselves on supplying the lower North Island with high quality equipment supported by an impeccable level of customer service. HireWays are dedicated to providing well maintained, ready to use equipment, at a reasonable price, allowing their stakeholders to receive a good return on investment. With company values focussed around service, training, safety, ethics and credibility you can rest assured knowing you’ll receive high quality equipment and service.
inspHire has improved so many aspects of our business, even our customers have noticed how quickly we can now answer their queries and solve their problems
Du Randt, Systems & Project Manager
A Manual System Couldn’t Handle HireWays Growth
Prior to implementing inspHire, HireWays were using a completely manual process to track all equipment. With a growing number of contracts to fulfil and an expanding fleet, it became incredibly labour intensive and time consuming to keep all information up to date. Staff began spending too much time on menial tasks, it became harder to get the important jobs done and focus on giving great customer service.
With no real-time data and a growing list of discrepancies, HireWays decided it was time to take their processes to the next level and began to search the market for a rental management software provider.
inspHire Ticked All The Boxes
Since implementing inspHire, HireWays have been able to improve their efficiency right across the company. They are now able to accurately track all of their equipment allowing them to plan ahead, as they know who has what and when it will be returning.
Having access to up to date, real-time data has also had a big impact upon the business. inspHire’s extensive reporting suite and eye catching dashboards has provided them with the information they need to make important decisions, not just at management level but also at the rental desk.