A Bit About IDE
ide Systems Ltd located in Cannock, Staffs supply electrical distribution equipment plus associated products and services to a wide range of sectors - from commercial to construction, from events to health care, for long term or temporary use. With over 50 years’ of combined experience in electrical engineering, ide has built up a strong reputation for developing electrical distribution solutions tailored to individual customer requirements - often involving taking sketchy, outline, ideas and developing them into comprehensive yet practical designs prior manufacture in its own factory. In recent years the company has continued growing its tailored business, recently establishing a rental service, as well as an e-commerce facility.
inspHire provides all the functionality that we need and after three years of use, there are still elements we could use to improve our business. We now have more professional customer reports, better item tracking and more accurate invoicing. Our customers find our invoices easier to understand and they have benefitted from the ease that we can now access the information that they require on a regular basis like location information from the 'What’s Out Where' report. Having talked to other inspHire customers, before investing in the system, I was confident that I had made the right decision. Back up support was important to us as we had no time to waste implementing a new system that was not tried and tested in the market. Without inspHire we would not be able to operate at the capacity we do now and we couldn't have opened our London location this year.
Dave Fish, Rental Manager, ide systems Ltd
ide Systems Ltd was using an Excel Spread sheet to keep track of its rental equipment and was completely reliant on people regularly up-dating it. As the company grew and the number of contracts being raised was forever increasing, invoicing in Excel became too time consuming and laborious and the month end was taking two days to complete. In addition stock levels were also increasing, and ide needed to be able to properly categorise and depreciate them.
It became apparent that a hire management package was desperately required.
ide Systems Ltd selected inspHire Office Edition.