A Bit About Facelift
Facelift is one of the largest, privately-owned, access rental companies in the UK., supplying equipment to both businesses and individuals. Established in 1985, Facelift offers some of the most up to date equipment and one of the largest range of options in the marketplace, ensuring that they can provide the right piece of equipment at the right price. Facelift machines are used by a great many professions, including architects, surveyors, tree surgeons, glaziers, lighting engineers, film units, TV cable companies, home decorators, bridge inspection units and a growing number of small builders. The Facelift fleet now consists of over 700 mobile access platforms and they also operate the largest under bridge fleet in the U.K.
Looking back over the last 5 years, it would have been impossible to sustain the growth we experienced without that initial investment, and all the subsequent development work that has gone on since. We now enjoy a close working relationship with our Project Manager, and we are fully committed to taking inspHire on to even better levels of performance.
Richard Marchant, Facelift
Facelift encountered problems as soon as they went to multi-depot structure and the rental fleet size exceeded 100 units. Their logistical controls became stretched, and the manual paper based systems were leading to significant time delays in the production of rental documents and invoices. These working methods were affecting not only profitability, but cash flow as well.
Facelift drew up criteria for a replacement rental management system, which included:
Easy integration into their Sage accounting system
Compatibility with/ or replacement of their aging customer database software
Ability to keep track of all assets, showing availability across the depots, and off-rent dates
Stable enough to run a real time system, over multiple depots
Seamless production of rental documents and chargeable invoices, with a reduction in manual input and duplication of effort
In addition to functionality, Facelift was also looking for specific qualities from their software provider, including:
An understanding of the rental industry
The ability to deliver a solution which could be expanded as the company grew
Assurance that the company would be around long enough to see the project through
inspHire’s Rental Software, met this criteria, and being based on the Microsoft SQL database, would be expandable into the future.
In the first month of the system going live, inspHire reduced the Invoice production cycle by almost two weeks! The resulting cash inflow covered the initial investment in the software.
“Looking back over the last 5 years, it would have been impossible to sustain the growth we experienced without that initial investment, and all the subsequent development work that has gone on since.
We now enjoy a close working relationship with our Project Manager, and we are fully committed to taking inspHire on to even better levels of performance.” Richard Marchant, Financial Director, Facelift